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Frequently Asked Questions

What is CBD?

CBD is short for cannabidiol and is the second most active component in cannabis. It is likely the most popular to be used medicinally as more and more studies have found it to play an integral role with the interaction with our own endocannabinoid system and the plethora of benefits it provides. CBD is not a psychoactive compound like it’s counterpart, THC. You cannot get high from consuming CBD products.

What extraction method is used to develop the CBD extracts?

All our CBD extracts undergo Supercritical CO2 extraction which provides the cleanest and most precise extraction ensuring the end result is always a high concentration and robust ratio of CBD and minor cannabinoids.

What is the right dosage of CBD?

Everybody is different and there is no 1 set dosage for CBD therapy. We suggest to start at .25ml twice daily morning + night, paying close attention to how your body responds and increasing the dosage as required to find the minimum dosage providing you relief.

What is the entourage effect?

The entourage effect occurs when CBD is ingested with the other compounds from the cannabis plant, rather than in isolation. The theory is that all of the compounds in cannabis work together synergistically to enhance its healing effect on the body.

Will I fail a drug test if I’m using CBD?

All our products use a Broad-Spectrum hemp extract which contains a abundant amount of CBD and phytocannabinoids with zero THC so rest assured, you will not fail any tests.

Is our CBD Third Party Tested?

To ensure a safe, consistent, and effective product, we source from a supplier that ensures their hemp products are third party tested by independent labs to confirm the CBD products are free of contaminants as well as guaranteeing the best cannabinoid profile for our customers. Just contact us at if you would like to view the lab work.

What is the shelf life of CBD?

The shelf life of CBD is generally 18 months, ensure you store your CBD in a dark cool place out of direct sunlight to prolong the shelf life your Soma Medicinals products.

Does CBD interact with other medications?

While they are largely considered to be an incredibly safe and therapeutic medication, CBD can reduce or increase the effects of certain prescribed medications by interacting with receptors throughout the body’s endocannabinoid system. If you are not sure, do your research, speak to your local GP / practitioner and make sure you are in the know about any potential side effects and cross interactions with your current medications, however small they might be.

What are terpenes?

Terpenes are aromatic and organic compounds that create the characteristic scent of many plants. Cannabis plants have a high concentration of these compounds and are responsible for the distinct smells of the complex and flavoursome bouquets. However, terpenes are more than just the smell, research has suggested that terpenes also offer therapeutic health benefits to the human body by interacting with our cannabinoid receptors.

Can you overdose on CBD?

No. CBD is very safe, even in high doses. It is however, possible to take too much, which may result in feeling lethargic, drowsy and dry mouth.

Can I use CBD oil on my skin?

Absolutely! Since it is the largest organ in the body, the human skin contains many cannabinoid receptors and endocannabinoids, which are cannabinoids our bodies naturally produce. CBD interacts with the cannabinoid receptors in the skin, hence providing numerous potential benefits largely due to CBD's powerful anti-inflammatory properties.

Can my Pet take CBD?

All animals have an endocannabinoid system and can benefit from our Broad-Spectrum CBD. Here is a suggested guide for pets using our Broad-Spectrum 1000mg oil.

Daily with food for dogs Daily with food for cats
Up to 11.5kg = 0.15ml Up to 4.5kg = 0.15ml
11.5kg - 30kg = 0.25ml 4.5kg - 6.8kg = 0.25ml
30kg and up = 0.5ml 6.8kg and up = 0.4ml

What does CBD help in pets?

CBD for pets reportedly helps provide anti-inflammatory effects, painkiller, appetite stimulation, anti-convulsant, stress relief, anti-anxiety, anti-cancer effects, anti-emetic as well as promote homeostasis for your pet.

Can you vape the CBD oil products?

No, it is important that you do not put CBD oil into the vape cartridge. Only the specific CBD extract in our Botanical Vape Kit or replacement cartridges can be vaped.

How to avoid cartridge leaking?

Do not overheat the CBD extract as it can result in thinning and leaking out of the cartridge. Avoid activating the heating function consecutively and leaving the cartridge in direct sunlight or hot heat.

Why is the CCELL cartridge not filled to the brim?

To understand why, click to read the blog here.

Why is my CBD extract going darker?

Because the vape extract does not contain any form of additives or preservatives, they are vulnerable to oxidation. A change in colour does not mean a compromise in oil quality, but a natural chemical response to time, heat, and sun exposure. Darkening of your oil does not indicate it is no longer effective or useful. It still works the same way and taste as well.

For the best experience, always remember to:
- Avoid leaving your cartridge in direct sunlight. This can help keep your cartridge from accelerated darkening or leakage.
- Avoid leaving your cartridge in heat, such as a hot car.
- Try to store your vape oil in a cool, dry, and dark or low-light place to ensure the most extended shelf life.


Vape pen feels blocked?
Since the Botanical Vape battery is breath activated and heats the cartridge via airflow, ensure there is no blockage by clearing out the top and bottom of the cartridge holes with a small pin as well as ensure the cartridge is not screwed onto the battery too tight which restricts airflow.

Vape pen light not turning on?
Ensure the battery is fully charged and there is no blockage of CBD extract in top and bottom of cartridge restricting airflow from the cartridge to the battery.

Vape light is turning on but no vapour coming out?
The metal contact at the bottom of the cartridge that makes contact with the battery may be compressed a little into the cartridge preventing the connection. If you grab a tiny pin and lift it out a little; just the smallest amount, it can connect with the battery again and allow the cartridge to heat up.

No vapour coming out of vape and light not turning on?
Check that the battery is charged up or there is no blockage on top and bottom of cartridge restricting the breath activated heating function.

How to tell when battery is out of charge?
There will be no vapour and the battery halo light will flash 10 times then turn off.

How to tell when battery is fully charged?
When the battery is placed on charge via the USB charger, the halo light will remain on while charging. When fully charged, halo light will flash 20 times then turn off.